The future of healthcare at home
We’re building a new way for patients and caregivers to access trillions of dollars worth of home-health benefits, without the headache.
America already paid for the benefits that our sick and aging need, but the country never built a way to deliver it.
Trillions of dollars of home healthcare benefits are just waiting to be accessed. Most eligible patients don’t even know these benefits exist, many pay out-of-pocket, and some forgo care altogether.
Over 50 million Americans need these benefits to manage their healthcare at home, yet fewer than 5% of eligible patients actually access them.
By 2034, there will be more Americans over 65 than under 18 for the first time ever
Census Bureau estimates (solid) and 2023 National Population Projections, main series (dashed)
The home will become the default setting for long-term healthcare.
There is a 10,000:1 ratio of geriatricians to elderly patients. There aren’t enough doctors, hospital beds or nursing facilities to care for the population of Americans who need support.
The burden falls on the patient
75% of insured adults delay or forgo using home-health benefits due to admin and insurance tasks. See how many barriers this patient, Ruth, encounters when attempting to use her benefits.
Primary Care Physician
Ruth schedules an appointment with PCP for a prescription.
Wait time ~ 1 Month
Ride Coord.
She coordinates a ride to the clinic, but it shows up at her old address.
Appointment is rescheduled
Clinical Admin
Ruth eventually has her appointment, but there’s an error in the medical documentation.
4 extra phone calls
Utilization Manager
Ruth finally has her documentation together, and a utilization manager faxes the order to her insurance.
Wait time ~ 14-days
DME Supplier
After some back-and-forth, Ruth’s order is approved and she starts looking for an in-network supplier.
~45% of patients stop here
Delivery Person
The order ships, but is delayed without notice.
Package located in ~ 10-days
Conduit is building the platform patients need to manage their healthcare at home
